Moondog Motion

Policies

Studio Policies

$50 deposit is required to book an appointment. A requested time slot will be held for 24 hours and if not confirmed with a deposit, will become available for another booking. Deposits can be made through Zelle under my number 213-500-3457 to find Michelle Kolb.  The remaining balance for your session must be made upon arrival to the studio.

  • Please do not show up to your appointment if you have a contagious illness. The session will be cancelled and the $50 deposit will be kept.

  • There is generally plenty of free street parking. Please allow yourself plenty of time for Los Angeles traffic and to find a legal parking space. If parking is difficult, please text me and if possible I will come down to let you into my garage. I may not respond immediately if  I am with another client.

  • When you arrive at the 530 S. Hewitt st. entrance, search the call box for Kolb,M. After I let you in, proceed to the 5th floor and make a right until you reach #556.

  • If you arrive early, please do not use the call button until your appointment time. I do not have a waiting room and I may be in session with another client.

  • If you are running late, please contact me. I will do my best to accommodate you and provide you with a full length treatment. However, if I have a client scheduled after you, the appointment may need to be cut short. You will be responsible for the full session regardless of the actual length of our session.

  • The nature of energy healing and Pilates does not guarantee a specific outcome

24 hour advanced notice is required  when rescheduling or cancelling a session.

If the appointment is cancelled 24 hours prior to the scheduled time, the $50 deposit will be returned

If the appointment is rescheduled prior to 24 hours prior to the original time, the $50 deposit will count towards the following appointment.

If the appointment is cancelled/rescheduled/or missed with less than 24 hours notice, the $50 deposit will be kept

If I must cancel our appointment less than 24 hours prior, the $50 deposit will be returned

Anyone who either forgets or consciously chooses to forgo their appointment will be considered a “no show” and their deposit will be kept.